Contact Us

EXISTING CUSTOMERS: Need an online account?

Click here if you are an active Amscan/Grasslands Road customer with an existing wholesale account.

NEW CUSTOMERS: Need assistance opening an Amscan/Grasslands Road account?

Please complete either form below to get started:

Click here to register as a new wholesale customer and place your initial order online. Please note: At this time, registration is for US customers only.
Click here to be contacted by a member of our sales team to assist with your opening order.

Are you a retailer who needs assistance?

Our Customer Service specialists will be happy to assist you.

US: 800-444-8887, Monday through Friday, 9am to 6pm EST.
CA: 800-363-6662, Monday through Friday, 9am to 5pm EST.

For all other inquiries, please call our main numbers, US: 914-345-2020, CA: 800-363-6662.

For website assistance please email: websitesupport@amscan.com

Are you a consumer?

Thank you for your interest in Amscan and Grasslands Road products. Amscan and Grasslands Road does not sell directly to consumers. Amscan party products and Grasslands Road gift products can be found at fine party and specialty retailers throughout the world. Please visit your local retailers and ask for Amscan and Grasslands Road products.

If you have a quality control issue, need to return a product or a credit for one of our products, please first contact the retailer where it was purchased to resolve your issue.

Looking to Join the Party?

As a competitive employer with locations throughout the United States we are always looking for candidates to join the Party. Our products are available in over 40,000 retail locations in over 100 countries. We offer a wide variety of products for occasions such as birthdays, baby showers, weddings, anniversaries and seasonal holidays. Our diverse product line makes the possibilities for celebration endless.

Be a part of the party....and join us.

If you are interested, click here to view our available job openings.

Amscan Sales Force
80 Grasslands Road
Elmsford, NY, 10523
US: 914-345-2020
CA: 800-363-6662

Grasslands Road is now represented by Ivystone Sales Group (US Only).
301 Commerce Drive
Exton, PA 19341
Phone: 877-466-7895