Contact Us

EXISTING CUSTOMERS: Need an online account?

• Click here if you are an active Amscan/Grasslands Road customer with an existing wholesale account.
  

NEW CUSTOMERS: Need assistance opening an Amscan/Grasslands Road account?

Please complete either form below to get started:

• Click here to register as a new wholesale customer and place your initial order online.
  Please note: At this time, online registration is for US customers only.
• Click here to be contacted by a member of our sales team to assist with your opening order.

Are you a retailer who needs assistance?

Our Customer Service specialists will be happy to assist you.

US: 800-444-8887, Monday through Friday, 9am to 6pm EST.
CA: 800-363-6662, Monday through Friday, 9am to 5pm EST.
email: customerservice@amscan.com
Please note: this email address is intended for RETAIL CUSTOMERS ONLY.
For all other inquiries, please call our main numbers, US: 914-345-2020, CA: 800-363-6662.

For website assistance please email: websitesupport@amscan.com

Are you a consumer?

Thank you for your interest in Amscan and Grasslands Road products. Amscan and Grasslands Road does not sell directly to consumers. Amscan party products and Grasslands Road gift products can be found at fine party and specialty retailers throughout the world. Please visit your local retailers and ask for Amscan and Grasslands Road products. If you have a quality control issue with one of our products, please call our Customer Service Specialists: US - 800-444-8887, CA - 800-363-6662.

For returns or credit for one of our products, please first contact the retailer where it was purchased.

Are you interested in a career at Amscan Inc?

Thank you for your interest. Please email a cover letter along with your résumé to careers@amscan.com. If you need to reach our Human Resource department, please call 914-345-2020. Thank you.

Amscan Sales Force
80 Grasslands Road
Elmsford, NY, 10523
US: 914-345-2020
CA: 800-363-6662
 

Grasslands Road is now represented by Ivystone Sales Group (US Only).
301 Commerce Drive
Exton, PA 19341
Phone: 877-466-7895
info@ivystone.com